Frequently Asked Questions

Most screen repairs take approximately 30 minutes. We work quickly without cutting corners. More complex repairs like water damage, MacBook screen replacements or motherboard work may take a few hours — we'll always give you an honest timeframe before you commit.

Yes! We repair all Samsung Galaxy models including the S-Series (S22, S23, S24), A-Series, Note series, and Fold/Flip devices. Services include screen replacement, battery replacement, charging port repair, camera repair and water damage recovery. View Samsung repair prices →

Absolutely. We repair all iPhone models from the iPhone 6 right through to the latest iPhone 16 Pro Max. This includes screens, batteries, cameras, charging ports, back glass, and more. View iPhone repair prices →

Yes. If your phone has been exposed to water, bring it in as soon as possible — the quicker, the better. Our technicians will fully disassemble the device, clean all components with specialised solutions, and assess what needs to be replaced. We offer same-day water damage recovery. Success rates depend on the extent of damage and how quickly you act.

Yes! We repair all iPad models including iPad Air, iPad Pro, iPad Mini and standard iPad. Common services include cracked screen replacements, battery swaps, and charging port repairs. View iPad repair prices →

Yes. We specialise in MacBook Air and MacBook Pro repairs including cracked screen replacements, keyboard repairs, trackpad issues, battery replacements, and SSD storage upgrades. View MacBook repair prices →

Yes — all our repairs come with a 90-day warranty on both parts and labour. If the same issue reoccurs within 90 days, we'll fix it for free. We stand behind every repair we do.

No appointment is needed — simply walk in to our Tarneit kiosk during business hours and we'll assess your device on the spot. If you'd prefer a guaranteed time, you can book online to skip any wait.

We accept cash, card (Visa/Mastercard), and EFTPOS. We do not accept American Express at this time.

Yes, your data privacy is our priority. Our technicians do not access your personal files, photos or accounts. We recommend backing up your device before any repair as a precaution, but your data will not be touched during the physical repair process.

We operate on a No Fix, No Fee policy. If we are unable to repair your device after assessment, you won't be charged. We'll give you an honest assessment upfront.

We use OEM-quality parts that meet or match original manufacturer specifications. For some high-end devices like iPhone we offer both OEM-equivalent and genuine Apple parts — just ask and we'll give you the options and price difference.